Author name: Megan Augustine

Keeping Workplaces and Workstations Clean

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Cleaning a dirty workstation not only helps prevent getting infections and sicknesses, it also helps make your workspace – and all that’s in it – more efficient to use. And since cleaning materials don’t cost much and cleaning itself isn’t all that time consuming, there’s little reason to put them off. Did you know that an average office keyboard and mouse can contain as much as 400 times more germs and bacteria than a toilet seat? That’s pretty disgusting, especially when you start to imagine opening a bag of chips and eating from it – after using your keyboard. Ingesting such dangerous bacteria can cause any number of ailments and illnesses, ranging from mild to seriously life threatening. The good news is that preventing these kinds of health incidents is pretty easy. The solution: regularly cleaning your workspace, especially your keyboard and mouse. Cleaning your workspace and workstation also has the added benefit of making your computer work more efficiently. Dust, dirt, and grime stuck in your keyboard and mouse make them sticky and uncomfortable to use, while de-dusting and cleaning the inside of your CPU enables better ventilation that increases its life span and performance. Cleaning materials don’t cost much (especially when you consider the cost of hospital and medicine bills), and cleaning isn’t all that time consuming – so there’s little reason to put it off. Disinfectant wipes – which can kill about 95 percent of existing bacteria – are available at any grocery store, and you can buy compressed air at most office supply stores to clean the spaces between and under the keys of your keyboard. It takes less than 5 minutes of your time each day. So why risk the chance of infection and sickness when you can simply take a few minutes each day to disinfect and clean your workspace? It might be terribly trite, but the saying, “An ounce of prevention is worth a pound of cure” still holds true.

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Three Reasons You Might Want to Upgrade Your Managed Services Subscription

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So, you have opted to purchase Managed Services annually for the past few years, and you have been enjoying the benefits that Managed Services offers to your business. But as your company and market evolves, your Managed Services subscription may require an upgrade as well. Having only one IT consultant may no longer be enough, if your business has grown considerably, and your company’s network may now extend beyond the limitations of a single IT consultant. New problems may also plague your now larger and possibly more complex network. If so, you should probably start to consider upgrading your Managed Services contract. Here are a few ways optimized Managed Services may help you: No unplanned expenses – Fixing IT problems will cost you, and more often than not, that cost can be prohibitive. You’ll be forced to shell out money unexpectedly so that you can address the problem as soon as possible, so the effect on your work is minimal. With the appropriate Managed services, you can allocate your budget accordingly. Lower staffing costs – Filling-in IT staff positions is often much more expensive, not to mention more tedious, when put side by side with Managed Services. You have to train them as well. Managed Services provide you with trained personnel who specialize in managing your network for a much lower cost. With the right number of experienced IT personnel, network disruptions would be largely minimized. Increased operations efficiency – When network problems are eliminated, the efficiency of your operations would noticeably increase. You could do more and serve more. Your customers would be happier and your employees would be free from frustration. All of this of course leads to higher revenues.

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Backup Solution Assessment: How to Improve Your Backup System

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For any business, information is as precious as currency – but it can be easily lost, hacked, or destroyed. That’s why it’s important to assess your backup solution and find ways to improve it, to avoid impending disasters and prevent any business interruption. It’s impossible to have a disaster recovery plan without first having an efficient backup solution. So, the question is:  Is your backup solution truly efficient – or just good enough? Traditionally, backup processes use a tape storage method. But unfortunately, tape has many limitations. Tape-based backup systems involve high costs. This is especially true with large capacity backups. Additional problems include complicated upgrades, degradation over time, and sluggish backup and restoration. Traditional backup procedures only capture a single snapshot of your information each day. This means that if your backup is programmed to occur at 12 midnight, you jeopardize losing the entire next day’s work if disaster strikes. Backing up traditionally requires rigorous manual labor . Someone has to make sure that the proper media is in the drive. Someone has to evaluate the backup results to ensure completeness, as well as periodically execute data restorations. Once the backup is complete, someone has to take it offsite for security purposes. Although some companies are equipped to perform all of these backup-related tasks, most aren’t—and many are unsure whether their backups will be available when needed. However, during the last three to five years, the standard backup method has shifted to digital solutions that provide greater capacity and quicker backup and restoration. Here are some ways that you can improve your backup system: Ensure that every bit of your data is backed up several times per day. Remove the human factor from the backup equation. (This reduces the possibility of error as well as operating costs.) Choose a restoration process that is fast yet flexible, so you can easily re-instate your entire data set or any part of it if needed. Ensure that your system has very little impact on your business operations. It should be transparent to you and your employees that the backups are even taking place (that is, until you need them, of course!). Don’t hesitate to contact us for more details. We can help you put together and manage an efficient backup solution that’s ideal for your specific requirements.

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Small Business Bank Accounts being Cleaned Out by Online Robbers

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Is your money safely sitting in your bank? Think again! According to the US Federal Bureau of Investigation, online criminals have been getting away with what they estimate to be over $100 million in bank fraud – mostly at the expense of small to midsized businesses. Typically, hackers plant malicious programs known as Trojans into the networks of target companies, which then steal passwords to various online services such as online banking and fund management. Having gained access to these services, these hackers then commit something called ACH or Automatic Clearing House Network Fraud. Typically, they wire money out of their victim’s accounts and into the accounts of money “mules” who help them launder the money for a cut. These funds are then transmitted to the criminal masterminds – who are often located in countries outside the reach of American law enforcement, such as China and Russia. Small and midsized businesses have become a favored target by hackers lately because they often lack the time and resources to put stringent security controls in place. A survey conducted by security vendor Panda Security reveals that of the 1,400 businesses questioned, around 52 percent employed no basic security measures such as Web filtering, while 29 percent lacked anti-spam protection. How can you protect yourself and your business? Make sure you educate employees about the threat and train them in basic security awareness, such as avoiding opening emails and attachments coming from suspicious senders or with suspicious content. Consider beefing up your network security measures – including installing and using updated antivirus software, network firewalls, and web and mail filtering solutions. Too busy? Don’t know how to start? Then perhaps this is a good time to seek out the services of a professional. Call us today to see how we can help protect your business.

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Keeping Your Information Safe: Solutions for Stolen Laptops

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Besides the obvious loss of your hardware and inconvenience that brings, experts cite a much more important concern: the information you have inside, such as saved passwords and sensitive business and personal information. In the wrong hands, a stolen laptop can compromise your personal security and the security of your business. A study by security vendor Symantec cites that in the United States alone, someone’s laptop gets stolen every 53 seconds. And of that number, 97 percent of those are never recovered. Besides the obvious loss of your hardware and the inconvenience that brings, experts cite a much more important concern with stolen laptops: the loss of the information you have inside. Saved passwords, sensitive business and personal information – in the wrong hands, a stolen laptop can compromise your personal security and the security of your business, not to mention the actual loss of the data itself. Symantec and the Ponemon Institute, an independent data, information, and security research firm, pegs the average loss from a stolen business laptop to about a whopping $10 million. This is why it’s paramount that you guard yourself against laptop theft and put measures in place to guard your data in the event that your laptop gets stolen. Fortunately, there are several options you can choose from, such as installing a tracking program on your laptop and regularly backing up your data. You can also use more sophisticated passwords and encryption for your computer, making it harder to crack. Some trace programs also include an option to remotely wipe the data on your laptop in case of theft. Both your laptop and the data on it are important business tools, which is why you might want to consider upgrading your security measures to help prevent losses from theft. Please give us a call and we’ll be happy to provide a blueprint of security policy that works for you.

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Prevent Your Mouse from Waking Windows 7 from Sleep Mode

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Among a host of power management options available in Windows 7, sleep mode is a convenient way to save power and reduce wear and tear on your computer’s hardware. However, your mouse is set by default to wake up Windows 7 from sleep mode, and one slight tap or vibration can wake your computer up. Luckily, you can disable this feature. Read more.

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Why Your Business Should Have a Business Continuity Plan

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Small to medium-sized businesses are not safe from data loss or major system failure. Despite this fact, around 50% of these businesses are ill-prepared for such an occurrence because they have no Business Continuity Plan (BCP). You’ve probably heard news about companies that have experienced data loss. You may think that these losses can only happen to larger companies because of the huge databases they have. However, small to medium-sized businesses are not safe from data loss, either. Unfortunately, according to recently conducted studies, around 50% of small to midsized businesses are at risk, because they have no Business Continuity Plan (BCP) in place. What is a Business Continuity Plan? It’s a comprehensive plan that enables your business to resume normal operations after a significant data loss or network downtime due to natural disasters, sabotage or theft, or equipment failure. Maybe you already have a Business Continuity Plan for your company. Even so, you need to make sure that your plan is flexible and scalable, and can adapt to the natural changes that your business undergoes. Software and hardware installations, updates, and modifications are an important part of business continuity planning. Your data should be properly and regularly backed up, and you need storage and recovery systems and procedures that are continually updated with changes that constantly occur in your IT. If your computer software and hardware are not properly maintained and procedures are not updated, this may lead to backup errors that will result to costly data losses. Unfortunately, companies routinely suffer significant data loss because they discovered the errors too late – usually while trying to recover the data. In addition to having a flexible and scalable BCP, you also need a highly skilled IT staff that is up to speed on the importance of backup and recovery of data. It’s important that this staff is properly trained to implement your BCP in the event that your business experiences a major data loss. Your business is important to you – and to us, too. We’re here to help you create or fine-tune a Business Continuity Plan that is best suited to your unique business needs, as well as prepare and assist your staff in implementing the plan should it become necessary. Contact us for more details.

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