Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, landlines are still used to communicate with business stakeholders. And for many organizations, determining whether to use internet phones or traditional landlines remains a concern. To help you decide, here’s a short guide on different types of business phones […]
What do business phone systems look like today? Read More »
Microsoft Workplace Analytics presents a clear picture of employee performance, giving managers and leaders actionable insights to enhance productivity. Learn more about this valuable tool and its benefits to businesses of all sizes across industries. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace Analytics extracts behavioral insights from data
Workplace Analytics: An essential tool for business productivity Read More »
Hurricanes damage property and put lives at risk. If you’re not prepared, hurricanes can also disrupt your operations and put your business through extended downtime. In this blog, we’ll help you quickly regain access to your data and get your business back to operational mode after a disaster. Determine recovery hierarchy Certain parts of your
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Time and again, we have seen hackers infiltrate even the most secure systems of multinational corporations. As a business owner, you can’t afford a data breach, as it could cost you your clients and reputation. This is why it’s crucial to implement strict security measures that can make cybercriminals think twice about trying to break
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Digitization is significantly changing the way healthcare organizations deliver care and services to patients. In particular, the use of electronic health records (EHRs) is improving the accuracy and accessibility of patient information. Despite this, the adoption rate of EHRs is still low and meets resistance from many healthcare providers. Here’s what your practice should consider
EHRs: Are they worth it? Read More »
Businesses of all sizes and across all sectors are turning to Microsoft 365 for the productivity-boosting benefits it offers. Many also choose the subscription service for its robust security features designed to safeguard against cyberthreats of all kinds. To make the most out of these functionalities and ensure your business data’s security, follow these tips.
Microsoft 365 data loss protection: A quick and easy guide Read More »
The use of artificial intelligence (AI) is becoming increasingly common across numerous industries. In fact, AI-powered Voice over Internet Protocol (VoIP) technology is reshaping business telecommunications. These are the features your company will benefit from the most. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer
Is AI-powered VoIP the next step? Read More »
Investing in new IT solutions can make your team more productive, ensure compliance with industry regulations, and improve the outputs you deliver to your customers, among other outcomes. But if you really want to maximize the returns you gain from any new tech investments, make sure to avoid these common mistakes. Spending without finding the
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With cybercriminals continuously developing new ways to infiltrate networks and steal user data, it is more crucial than ever to stay one step ahead of these perpetrators. Protect yourself from one of the most common methods that cybercriminals use to inject malware into computers: watering hole attacks. The term “watering hole” colloquially refers to a
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Are you curious how the largest attack on US energy infrastructure, Colonial Pipeline, was accomplished? It was ENTIRELY and EASILY preventable. The VPN password was compromised or guessed. Lack of preparation and monitoring allowed hackers to gain access to Colonial Pipeline’s systems. Even a basic understanding of cybersecurity best practices would have prevented this whole
How Was The Colonial Pipeline Hacked? Read More »
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