Web Hosting
This article describes the features and usage of InfinIT’s Web Hosting Services.
InfinIT provides two Web Hosting platforms: Linux+Apache and Windows+IIS. The choice of which platform to use is dependent on your site design. For example, ASP.NET or ASP sites would require Windows+IIS Web Hosting.
You have several tools available to access your website. Site files can be managed via FTP. We also provide the Plesk web hosting control panel which allows you to manage most other aspects of your website (i.e. databases, custom error documents, scripting support, etc.).
HTTP_HOME
The HTTP_HOME environment variable is available for any application which requires the absolute path to a file or directory. You should never use a hard-coded absolute path since that path could potentially change. Examples of using this environment variable in several scripting languages are provided below. PHP ASP<% Response.Write(Request.ServerVariables("HTTP_HOME")) %>Perl
print $ENV{'HTTP_HOME'};Python
import os print os.environ['HTTP_HOME']
support@infinit.us
Phone
+1 800-343-7400
Knowledge Base
Remote Access
DURING BUSINESS HOURS
Monday-Friday - 8:00 a.m. to 5:00 p.m.
To Request Service:
Email support@infinit.us OR call our service desk hotline 1-800-343-7400
AFTER BUSINESS HOURS**
Monday-Friday after 5:00 p.m. and weekends
Next Business Day Requests
Call the service desk hotline 1-800-343-7400
Leave a voicemail with your name, company, number and a description of the issue. We will respond to the voicemail the next business day.
Email support@infinit.us
You will receive a response with an incident number, and technician will follow up on the next business day.
Immediate Response Required (Work Stoppage)
Call the service desk hotline 1-800-343-7400
An on-call technician will be called by the after-hours team and return your call in 15 minutes or less.
**Please note: There will be an after-hours service charge for any support requests not covered under your Managed Service Agreement.
IT Support Contact Number
1-800-343-7400
support@infinit.us