Co-Managed IT
Focused on partnering with internal IT
Today’s IT challenges require both specialized expertise and consistent support. These are precisely the resources that stretch most internal teams thin. Businesses with existing IT staff often find themselves overwhelmed by security demands, cloud migrations, and day-to-day maintenance. InfinIT’s co-managed IT services provide the perfect balance, complementing your internal team’s strengths with our 35+ years of expertise.
Rather than replacing your IT department, we work alongside them, providing the specific support they need while respecting their insider knowledge of your business.
Monitoring Services
Our Northeast Ohio monitoring services provide continuous oversight of your critical IT systems without disrupting your internal processes. We deploy enterprise-grade tools that track system performance, security status, and network health across your entire infrastructure.
When potential issues arise (which is often before they affect users), our team works directly with your IT staff to implement solutions. This proactively reduces downtime, improves system reliability, and allows your team to focus on more important initiatives rather than constantly troubleshooting.
Gather data
From server uptime to network traffic, CPU usage to application performance, these tools collect and aggregate vital information from across your IT ecosystem.
Visualize and report
Monitoring platforms translate complex data into digestible dashboards and reports, providing IT teams with a clear picture of their systems’ health. This empowers them to proactively identify and address potential issues before they evolve into major disruptions.
Analyze and correlate
They process this data in real-time, searching for patterns, trends, and deviations from established norms. Sudden spikes in traffic, unusual login attempts, or lagging response times all trigger alerts and raise red flags for further investigation.
Co-managed IT fosters this synergistic relationship, offering several key benefits:
Enhanced Capabilities
Your internal team's strengths are amplified by the MSP's access to advanced tools, extensive resources, and specialized skillsets. This broadens your IT capabilities, tackling complex tasks and addressing technical gaps efficiently.
Cost-Effectiveness
Outsourcing specific IT functions to an MSP can be more cost-efficient than building and maintaining an in-house team for every need. You gain access to expertise without the burden of fixed overhead costs.
Scalability and Flexibility
Co-managed IT adapts to your evolving needs. You can scale up or down services as your business grows or contracts, making sure you only pay for the support you require. Improved Security Posture: MSPs possess deep security expertise and access to robust monitoring tools. They can strengthen your defenses, proactively identify vulnerabilities, and respond swiftly to security threats.
Reduced Internal Pressure
Your internal IT team gains much-needed support, alleviating workload and stress. They can focus on strategic initiatives while the MSP handles routine tasks and technical complexities.
Improved Security Posture
MSPs possess deep security expertise and access to robust monitoring tools. They can strengthen your defenses, proactively identify vulnerabilities, and respond swiftly to security threats.
The team for your internal team.
The infinIT team is here to help your team with major strategic projects, daily help desk support, and everything in-between, it’s your call!
Why Choose Co-Managed IT?
Co-managed IT delivers the perfect balance of support and control for Cleveland, Akron, and Youngstown businesses with existing IT resources. We provide flexible access to specialized expertise whenever it is needed, without the cost of full-time specialists. Your internal team maintains control of your systems while gaining a trusted partner for after-hours support, complex projects, or specialized security expertise.
As technology demands grow, our scalable services adapt with your business — adding resources during migrations or implementations, then scaling back for normal operations.
