Cybersecurity
Protect Your Business from Malicious Actors as Well as Your Own Employees
Best Practices to Shore up Your Network's Security
Cybersecurity Month Specials
Don't Risk Your Business!
infinIT ‘Triple Threat Mitigation’
- Next Generation Endpoint Detection
- Security Awareness Training
- Email Filtering and Protection
$15 user/month
infinIT ‘Dynamic Duo’
- Next Generation Endpoint Detection
- Email Filtering and Protection
$10 user/month
Watch our short (10 minute) webinar that examines the steps you should be taking to shore up your organization’s network security.
Upon completion, if you would like to learn more, please fill out one of the forms below so we can talk and perform a complimentary security assessment of your network.
Top 5 Security Issues Your IT Team Should be Addressing TODAY
- Security in the age of AI
- The IT Security Concerns that Come with the Proliferation of IoT
- Cloud Considerations
- Email security
- Employee Training for Awareness
infinIT's Comprehensive Cybersecurity Services
- Breach Detection
- Backup & Disaster Recovery (BDR)
- Security Awareness Training
- Multi-Factor Authenication (MFA)
- Endpoint Detection & Response (EDR)
- Password Management
- Security Information & Event Management (SIEM)
- Security Operations Center (SOC)
- Spam Filtering
- Security Testing & Consulting
- Virus & Malware Protection
- Spam & Content Filtering
- Vulnerability Scanning
- Compliance
Empower Your Employees with Security Awareness Training
Imagine your employees as your frontline defense against cyberattacks. Security awareness training equips them with the knowledge and skills to identify and report suspicious activity, like phishing emails or malware downloads. It’s like building a human firewall, fostering a culture of security within your organization.
Effective training goes beyond technical jargon. It uses engaging formats, real-world scenarios, and interactive exercises to make security relevant and memorable. Think: simulated phishing attacks, gamified quizzes, or lunch-and-learn sessions with cybersecurity experts. By turning employees into vigilant partners in cybersecurity, you significantly reduce your risk of falling victim to social engineering attacks and human error.
Investing in security awareness training is an investment in your organization’s resilience. It’s not just about protecting data; it’s about protecting your brand reputation, customer trust, and ultimately, your bottom line. Remember, a single click on a malicious link can have devastating consequences. Train your employees to be the heroes of your cybersecurity story, and watch your defenses become truly impregnable.
Cybersecurity Buyer Questions, Answered Honestly
Choosing a cybersecurity provider is not a decision to make on a sales pitch alone. It’s worth asking a number of questions before you proceed, and we hear a lot of those questions at infinIT. We’ve got used to offering a lot of insight and advice along the way.
Below are the questions Northeast Ohio businesses ask us most often, answered the same way we would answer them if we were together in person. We trust many of our readers will benefit from this information.
What Should We Ask Before Hiring a Cybersecurity Company?
Start with the Cybersecurity and Infrastructure Security Agency’s own vendor-assessment guidance. It recommends evaluating a provider’s information security policies, access controls, incident detection procedures, and documented recovery capabilities. This is the same standard used to assess any vendor with access to sensitive systems. In practice, that means asking a provider directly:
- What frameworks does your own security program follow?
- How do you detect and respond to an incident, and how fast?
- What happens to our data if we end the relationship?
A provider who cannot answer these clearly is not one to trust with your systems.
How Do We Know a Provider's Security Claims Are Real?
Ask what they do internally, not just what they sell. A provider’s own security practices (how they protect their own systems and their access into yours) are the clearest evidence of how seriously they take the work. Ask about their own patching cadence, how often they test their own defenses, and whether they carry cyber liability insurance. A provider who is confident in their own posture will answer these without hesitation.
What's the Difference Between Managed Security and Managed IT?
Managed IT covers the broader day-to-day operation of your technology. This includes help desk support, system maintenance, and general reliability. Managed security is more specialized, with continuous threat monitoring, endpoint protection, security awareness training, and incident response. Many businesses need both.
At infinIT, we typically layer managed security on top of managed or co-managed IT (rather than treating it as a separate, disconnected purchase).
How Fast Should a Provider Respond to an Active Incident?
Response time should be written into your agreement. Ask for a specific, guaranteed response window for active security incidents. General support tickets aren’t enough, since they require a very different level of urgency.
The stakes of a slow response are real. Verizon’s 2026 Data Breach Investigations Report found that 48% of all breaches now involve ransomware. Every hour of delayed response can mean the difference between an isolated incident and a business-wide shutdown.
Do We Need a Dedicated Cybersecurity Vendor If We Already Have Managed IT?
You don’t always need a dedicated cybersecurity vendor, but it depends on what your current managed IT agreement includes. Some managed IT agreements include baseline security coverage. Others treat security as a separate line item entirely. Ask your current or prospective provider directly what security monitoring is included versus what is billed separately. This way you are not assuming coverage you do not actually have.
This matters more than it used to. The ISC2 2025 Cybersecurity Workforce Study found that small and mid-sized organizations have traditionally struggled to hire and retain dedicated cybersecurity staff. This is exactly why so many end up stuck, relying on whatever security coverage their IT agreement happens to include.
What Compliance Frameworks Should Our Provider Understand?
While it depends on the industry, a provider serving Northeast Ohio businesses should be conversant in the frameworks most common to the region’s employers (HIPAA for healthcare, PCI DSS for anyone handling card payments, and CJIS for organizations connected to law enforcement data). Ask a prospective provider directly which frameworks they have hands-on experience with.
