The infinIT Difference
Unparalleled and Responsive
InfinIT has systems in place to ensure our dedicated support staff address your issues in a timely manner, with the utmost expertise assigned to your ticket. Our team of promptly available professionals will both communicate a path to a solution and resolve issues in an effective and timely manner.
Transparency to Avoid Persistent Issues
IT issues happen, it’s the nature of technology. When they do, you want to not only know what was fixed, but you want to avoid it happening again. We let you know what root causes are, and how to mitigate them in the future. Whether it’s a software, hardware, or provider issue, we provide documentation to show what happened and how we’ll ensure it doesn’t again.
Unmatched Value
Relying on InfinIT to oversee your IT strategies and day-to-day operations will provide your organization with the power of a large team of technology experts for less than the price of one FTE. Leverage the abilities and expertise of our team to solve IT challenges as well as improve your own business’ efficiencies and bottom line.
Strategic Leadership
Our team and leadership include virtual CIO services. InfinIT will map and then implement your priorities according to numerous factors, including budget and risk tolerance. Ultimately, we’re serving the role of trusted advisor, IT Director, and implementation team to make sure your organization uses available technologies to become more efficient and, ultimately, more successful. The team develops a three-year plan along with timelines and milestones. Our team only recommends the solutions relevant to your business needs.
Methodology
Our team has a proven methodology to align your business goals with your technology investments. This begins with better understanding your business needs and priorities and then assessing your current infrastructure and whether it actually matches your priorities. This process will also identify your IT risks and next steps to alleviate them. InfinIT will manage the technology requirements needed for your long-term strategic business growth.
Holistic Solutions
Whether you need strategic leadership or helpdesk support, InfinIT has a flexible solution right for every organization, no matter the size or industry. Hardware, software, workstations, servers, IT service, phone, internet, and disaster recovery are all core competencies. We do it all.
InfinIT is unique in that we can provide your organization the IT environment that matches your preferences, offsite, on premise, or hybrid. InfinIT can provide your organization an entire cloud suite (servers, virtual desktop, phones, broadband) along with proactive managed services to make sure your business systems are running smoothly. Any technology you need for your business, and we mean ANY, InfinIT can help you more effectively manage and operate it.
Organizational “Software”
InfinIT is a single source for all your technology needs. Easy to work with and flexible, you’ll quickly grow attached to our team as part of your own. InfinIT brings your organization networking expertise along with a depth of knowledge in the myriad of technologies that you and your organization rely on.
Proven Track Record
Beyond simply providing IT support in Warren, Youngstown and Cleveland, your long-term technology partnership with infinIT will help your organization achieve long-term success and growth. We’ll accomplish success with your organization just as we’ve done with hundreds of other businesses just like yours. Our three-decade journey uniquely positions us to harness the power of technology and deliver it with the individualized care you only receive from a local partner.
Let’s Connect!
Ready to take the first step to transforming your organization? We’re ready to help!
