Author name: Doug Adams

HIPAA-approved social media guidelines for businesses

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was established with the goal of protecting the privacy of medical providers and their patients. The act sets standards for how healthcare organizations must protect patient information, including what kind of security measures must be in place to keep data safe. In this blog post, […]

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4 Ways AI-powered VoIP can benefit your business

In business, time is money. For instance, the faster you can communicate with colleagues and customers, the more productive you can be. That’s why so many companies are turning to AI-powered Voice over Internet Protocol (VoIP) for their telecommunications needs. This technology offers a number of benefits and features over traditional phone systems. Keep reading

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Your guide to choosing between VoIP softphones and hardphones

When choosing which VoIP telephony system to use, your business has the option of using either VoIP softphones or hardphones. But what makes one better than the other? This blog will highlight their differences to help you make the right choice. VoIP Softphones Softphones are apps or programs that let you send and receive phone

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Securing Microsoft Teams: Practical tips to keep your workplace safe

Microsoft Teams is a great tool that can help improve communication and collaboration in the workplace. However, the popular business communication platform can also be a security concern if it’s not adequately secured. In this blog, we’ll dive into some practical tips for securing Microsoft Teams and keeping your workplace safe. Utilize built-in security features

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