Author name: Doug Adams

Big IT Lessons Small Businesses Can Learn

What are the key technology lessons that small and mid-sized businesses can learn from large enterprises? Be proactive. Be prepared. Take security concerns seriously. Always watch for ways to cut costs. That just might sum up the advice that enterprise-grade IT shops would give smaller businesses about how to avoid costly IT mistakes. But what are some specific technology lessons that smaller fry can learn from the big fish? We asked the experts, and here’s a partial list: Read more at Inc Technology…

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Are you Safeguarding your Data?

With the continuous proliferation of data and its increasing importance to business, it has become critical to implement measures to safeguard it. One such measure is to make sure you have a data protection, backup, and recovery system in place. The threat of data loss from hardware failure, malware , or disaster is very real. A little proactive effort will go a long way in ensuring the integrity and continuous availability of your critical company data. Talk to your IT consultant to find out more.

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The Scoop on Windows 7

Microsoft Windows 7 will be in stores October 22, but surprisingly few details of its features have been released. Thankfully, Ed Bott, a ZDNet blogger, researched it for his readers. We now know that, like its predecessor Vista, Windows 7 will ship with different editions: Home Basic, Home Premium, Professional, and Ultimate/Enterprise, and the new Starter Edition, specifically for Netbooks. All share the same enhancements in speed, performance, and security, as well as many UI enhancements and new applications such as Internet Explorer 8 and Windows Media Player 12. The entry-level editions lack support for business-specific features such as encryption, virtualization, and the ability to join a domain, and limited customization options (lack of support for the Aero interface, for example). The premium editions feature interesting new add-ons such as support for Touch Applications. Vista customers will be happy to know that Microsoft announced an upgrade program for customers who have purchased Vista before Windows 7’s release. Want to know if Windows 7 will benefit your business? Give us a call today and we’ll help you decide. Related articles: Windows 7: The Complete Guide (Now With RC1!) [Windows 7] Microsoft: Lots to turn off in Windows 7 Windows 7 – It’s like Vista, only less annoying

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New Google Service Helps Small Businesses

Google announced the release of a new Local Business Center feature called Search Dashboard that promises to help small businesses gain insight into how visitors came across their local listings. Local Business Center is a Google service that allows business owners to enhance their business listings in Google Maps and other search results. With Search Dashboard, users are able to view statistics on how local listings are found across different websites within Google. For example, it shows when website visitors clicked on driving directions included with listings as well as those visitors’ Zip Codes. Let us show you how this service can help you target ads to regions where your customers and prospects live. Related articles: The Local Business Center dashboard opens its doors (googleblog.blogspot.com) Google LBC Is A Treasure For Small Business (regulargeek.com) Google giving small businesses local search data (news.cnet.com)

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Are You in Danger When Searching the Internet?

Research recently released by antivirus vendors Mcafee and Panda suggest that searching for certain key words on Internet search engines can prove dangerous.Hackers and malware authors have become adept at Search Engine Optimization and are using frequently searched key words to create sites that will rank favorably in search engines, but are a host for malware or phishing attacks. According to the report, many popular search terms are targeted, such as: lyrics downloads, free downloads, swine flu, and rihanna . Users are urged to always protect themselves by using patched systems and updated protection tools such as antivirus software. We can help you make sure you’re protected when surfing the Internet – give us a call today. Related articles: McAfee Finds Lyrics and Free Download Searches Most Dangerous Search Keywords The Riskiest Search Terms On The Internet | WebProNews Danger lurks in screensaver searches: internet security report

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SMBs poised to rebound when economy turns

A new study, “ Understanding Growth Priorities of Small and Medium-sized Businesses ” conducted by the Economist Intelligence Unit and sponsored by services company Verio, finds that 83 percent of small-business executives are optimistic about their potential for growth once the economy turns.More than half of the respondents believe there will be a worldwide economic upturn by the middle of next year. One-quarter expect to see the global economy begin to recover by the end of 2009 and 34% anticipate a rebound by mid-2010. An interesting insight from the study reveals the expected role of technology in the recovery. Approximately 57 percent of the executives surveyed “agree” or “strongly agree” that technology will be a huge deciding factor in their ability to emerge successfully from this recession. About 20 percent said they would invest more heavily in innovative technology to help them surpass their competitors. Are you one of them? Give us a call and we’ll help you explore ways technology can help your company grow. Related articles: Small Businesses: Hopeful of the future? Survey: SMBs poised to rebound when economy turns

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Get Ready for a New Threat: Vishing

Tech-savvy criminals have thought of with a new way of scamming us out of our money. In a twist to “ phishing ” (when spoofed websites are used to trick users into surrendering passwords or credit card numbers), “vishing” is when phone calls using spoofed caller ID numbers hide the identity of the caller and trick people into surrendering sensitive information. Usually, vishing attacks play a recorded message that tells users to call a toll-free number, where they are asked via an automated attendant to punch in a credit card number or other personal information. Attacks are on the rise since with Voice over IP phone technology, caller ID spoofing is very easy to do.Protect yourself by registering your number with the National Do Not Call registry at donotcall.gov . Some criminals and unscrupulous telemarketers may ignore the list, and if you continue to get calls, it’s a tip that the offer is bogus. Contact the authorities immediately if you do get scammed, and always play it safe and don’t surrender your information to unknown sources. Related articles: Can You Trust Your Caller ID? 123Spoof Makes Caller ID Spoofing Easy 9 Simple Ways to Protect Yourself against Internet fraud

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Microsoft Releases Fixes and a Workaround for Several Vulnerabilities

The web is indeed becoming a dangerous place. These days, your PC could become infected with malware or vulnerable to a hacker attack just by innocently browsing a website or opening an email. Last July 14th, Microsoft released six bulletins with fixes for at least nine known security vulnerabilities that put users at risk in a range of Microsoft products. Many of the vulnerabilities, if not patched, can allow “remote code execution” or allow a hacker or malicious software to take over your PC and run unauthorized commands. ZDNet’s Ryan Naraine has posted a helpful summary of the released fixes: MS09-029 : This update covers two privately reported vulnerabilities in the Microsoft Windows component Embedded OpenType (EOT) Font Engine, which could allow remote code execution. Rated “critical” for all supported editions of Microsoft Windows 2000, Windows XP, Windows Server 2003, Windows Vista, and Windows Server 2008. MS09-028 : This update fixes three separate vulnerabilities ( one publicly disclosed and under attack! ) in Microsoft DirectShow, which could allow remote code execution if a user opens a specially-crafted QuickTime media file. MS09-032 : This update resolves a privately reported vulnerability in Microsoft Video ActiveX Control. The vulnerability could allow remote code execution if a user uses Internet Explorer to view a specially-crafted Web page that uses the ActiveX control . This vulnerability is currently being exploited in the wild! Rated “critical” for all supported editions of Windows XP and “moderate” for all supported editions of Windows Server 2003. Some of the vulnerabilities, notably one in Microsoft Office Web Components, do not yet have a patch. An attacker who successfully exploits this vulnerability could potentially gain the same user rights as a local user, allowing the attacker to modify or remove files on the PC remotely. This could potentially happen simply by using Internet Explorer to visit a website. A workaround exists by downloading a free utility from Microsoft called FixIt , which prevents the Microsoft Office Web Components from running in Internet Explorer. Users, as always, are advised to immediately download the updates and utilities, or use Microsoft’s Windows Update service. If you need help installing the patches or workarounds, or if you feel your PCs are at risk, contact us immediately. Related articles: Microsoft Security Advisory 972890 Released Microsoft warns of Internet Explorer security hole Microsoft issues patches, including one for IE exploit Internet Explorer’s ActiveX Security Mitigations in Use Microsoft Warns of Security Hole

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Businesses Should Replace PCs Every Three Years

For many small and medium-sized businesses, the cost of maintaining an old PC may be more expensive than upgrading to a new one. This insight comes from a survey conducted by research firm Techaisle , which polled 630 companies across seven countries. Their research suggests that the average cost for SMBs to repair PCs over three years old can be 1.65 times as expensive as repairing PCs under three years old. Repairs include replacements, usually from hardware failure, and the cost to fix software crashes. Small business respondents with PCs older than three years experienced network card failures nearly eight times more than respondents with PCs less than three years old. This was followed by power supply failures, motherboard failures, software crashes, and virus attacks. Midmarket respondents experienced a similar trend, with network card failures at six times higher, followed by power supply failures and motherboard failures. In addition, respondents said desktops that have been in use for more than three years are more susceptible to attacks from malware and viruses (28 percent), while older notebooks are 58 percent more likely to endure a virus attack. The cost of related lost worker productivity should also be factored in by companies wishing to hold on to outdated hardware. Are you hanging on to old PCs in an attempt to money? Contact us today. We can help you assess the health and condition of your PCs, as well as determine the cost of maintaining existing PCs versus upgrading or replacing them.

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