If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal. […]
Why your company should record calls Read More »
OneNote is a useful program that lets you create and share digital notebooks containing handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other users. Here’s how you can master this app. Organize
Master OneNote in no time Read More »
According to the cliché, one shouldn’t judge a book by its cover. But in marketing, looks do matter. Having an attractive website design is often your first opportunity to make a good impression on potential customers. So if your site’s looks aren’t up to par, visitors may close the web tab and you lose the
Fix these unpleasant-looking website elements now Read More »
As viruses, ransomware, and spyware become more dangerous these days, it’s more important than ever to have powerful antivirus protection. When choosing the right antivirus program for your computer, however, there are many things you should consider. Let’s take a look at the most important ones. Cost There are free antivirus programs in the market,
Shopping for antivirus software? Consider the following points Read More »
Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks. If your business heavily relies on VoIP, you should learn
Protect your VoIP systems against denial-of-service attacks Read More »
Businesses in today’s world rely on some form of technology. And we all know how frustrating it can be when technology doesn’t work right. Instead of being productive, your day turns into countless hours of tinkering with technology trying to fix an issue. As companies grow, the reliance on technology becomes even more necessary, and
5 Reasons to Outsource Your IT Read More »
Do you want to remind or update your team of company-related activities? An easy way to do this is by marking the activity on your Outlook calendar and sharing it with your colleagues. The following steps will let you do just that. Outlook on the web If you have Microsoft 365 or another email service
Here’s how to share calendars on Microsoft 365 Read More »
Every business owner knows that having a business continuity plan (BCP) is crucial to surviving any disaster. However, some still tend to overlook certain aspects of a BCP strategy, causing the plan to go up in flames. Ensure a solid BCP by knowing these five critical mistakes to avoid. Mistake 1: Not considering the small
What companies tend to get wrong about business continuity Read More »
Healthcare providers that use social media platforms like Facebook and Twitter can interact with their patients, advertise new services, and communicate urgent announcements. Even though there’s immense potential for social media to improve healthcare, it can also expose patient-specific information when used irresponsibly. What social media actions violate HIPAA rules? Posting patients’ protected health information
HIPAA calls for careful social media behavior Read More »
Many businesses are adopting bring your own device (BYOD) policies as more employees work from home. The problem is, if you’re not careful, BYOD can expose your company to major cybersecurity risks, including the following. Loss or theft of devices – Employees often bring their personal devices wherever they go. This means there’s a higher
How to strengthen your BYOD security Read More »
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