Author name: Doug Adams

Why UPS is necessary for network equipment

Fire, flood, storm, and other disasters can lead to power failure and productivity loss. Using an uninterruptible power supply (UPS) for computers ensures you never lose unsaved work, but without the internet, you’re practically crippled. To avoid that dilemma, we highly recommend using UPS for your networking equipment, including cable modems, wireless access points, and

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How AI can shape the future of VoIP

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in

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The rise of VoIP phishing: Why scammers do it

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to

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Workplace Analytics makes your team more productive

Microsoft’s Office 365 Workplace Analytics gives teams a better perspective and control over their members’ productivity. Using the data gathered by the tool, managers can create effective strategies to improve employee engagement and output. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace Analytics extracts behavioral insights from data gathered

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Why a technology business review is vital

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews is necessary if you want to achieve your business goals. A technology business review reveals

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Make the most of your cybersecurity investment

As cybersecurity incidents become more sophisticated, frequent, and intelligent, experts predict that the global market for cybersecurity products in 2020 will exceed that of last year. In fact, your company might be one of the thousands of businesses looking to purchase cybersecurity software. To maximize your company’s cybersecurity investment, follow these steps. Uncover threats and

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Revolutionize healthcare with blockchain

In an era when data privacy has never been more important, blockchain has rapidly expanded into and taken over several industries, such as healthcare and pharmacological sciences. Propositions concerning blockchain-based technology are still in the process of development, but it’s time to start familiarizing yourself with the technology. What is blockchain? Although the technology is

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Resolving call quality issues of internet phones

Poor call quality is not only frustrating but also detrimental to your business operations. So when deploying your Voice over Internet Protocol (VoIP) service, take a proactive approach and learn about possible call quality issues you might experience. This way, you will be able to easily diagnose and troubleshoot these problems. Choppy voice The main

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