Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs. What’s a hardphone? A hardphone is a desk phone that is connected to your business’s IP network, just […]
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To monitor your employees, or not to monitor them, that is the topic of this blog post. If you’ve ever considered checking in on your staff’s online activities, you may have hesitated about whether or not it’s the right decision. We’ve listed the pros and cons of monitoring your employees, and some tips to make
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Many small- and medium-sized businesses (SMBs) know that making an impression on consumers isn’t easy. That’s why they develop in-house marketing teams or hire experts to make sure their online presence pops. These social media and content marketing strategies may be just what you need to stand out. Create buyer personas Social media data is
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How many routine emails would you say your sales and marketing teams send every day? If it isn’t that much, is that because you don’t have the manpower to accomplish mass outreach campaigns? If that’s the case, email automation is the perfect solution to staying in touch with customers and prospects economically. What is email
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The mere mention of the word “technology” elicits a certain expectation. Namely, that we’re dealing with something that’s modern, new, and has the potential to change our lives. In healthcare, new and transformative solutions are constantly being created. Here are some you should know about. The “internet of things” The “internet of things” (IoT) literally
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Investing in virtualization will allow a business to enjoy better IT management and huge cost savings. However, virtualization’s deployment process is not a walk in the park. If you’re a virtualization newbie, you need to plan carefully and implement the following best practices. Conduct an assessment Evaluating your IT environment is an important step in
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Your managed service provider (MSP) may have your IT covered. But knowing a thing or two about internet-based phones will help you understand which ones will fit your business. What are your choices? Which one is better? Read on to learn more about at Voice over Internet Protocol (VoIP) systems. What are “proprietary” systems? When
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Microsoft’s development team continues to improve and update its Outlook email application, which means some users have a hard time keeping up with the new and exciting features that show up. If you want to stay updated on the latest productivity-boosting tricks, this article is for you. Clean Up your inbox No matter how meticulously
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The saying that every company is a technology company is undeniably true, with today’s enterprises unable to function without digital hearts, veins, and arteries. This system, however, comes with a price: a daily onslaught of hacking and other cyberthreats. As such, expertise and robust solutions in cybersecurity are no longer the privilege and luxury of
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The only way for your business to succeed is for it to keep improving. There are many areas you can always refine, like company policy and customer service. One important improvement you should consider, however, is getting enterprise resource planning (ERP) software, and here’s why. ERP explained ERP is a program that integrates all your
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