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Why you should consider using softphones

Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not all, of their communications. If your company hasn’t already done

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Why dashboards are vital tools for business growth

People are visual creatures, so we interpret visual data better than written words. That’s why most businesses turn to dashboards to present data in a way that’s easy to understand. Here are some common uses of dashboards across various business

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Fileless malware: The invisible threat

Hackers have found a clever way to get around anti-malware software — they’re using fileless malware, a type of malicious software that’s not as visible as traditional malware. This means it can infect your entire infrastructure without you even knowing.

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How to keep callers engaged while on hold in a call

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use

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