Why you should consider using softphones
Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not
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Microsoft 365 Apps admin center capabilities for better management
IT administrators are in charge of supervising and securing workflows, devices, and software to ensure optimal user experience while keeping cyberthreats at bay. The shift to remote work — and
Why dashboards are vital tools for business growth
People are visual creatures, so we interpret visual data better than written words. That’s why most businesses turn to dashboards to present data in a way that’s easy to understand.
Fileless malware: The invisible threat
Hackers have found a clever way to get around anti-malware software — they’re using fileless malware, a type of malicious software that’s not as visible as traditional malware. This means
Here’s what to look for in health apps and wearable tech
Are you overwhelmed by the many choices consumers now have for monitoring their health? What do you tell your patients when they seek advice on what health app or wearable
How to keep callers engaged while on hold in a call
If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current
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