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How AI can shape the future of VoIP

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be

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3 Hats a hacker might wear

While not always accurate in its portrayal of hackers, Hollywood does get at least one thing right: there are many types of hackers out there, all with varied methods and motivations. In this article, we’ll take a look at three

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The rise of VoIP phishing: Why scammers do it

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to

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Workplace Analytics makes your team more productive

Microsoft’s Office 365 Workplace Analytics gives teams a better perspective and control over their members’ productivity. Using the data gathered by the tool, managers can create effective strategies to improve employee engagement and output. How does Workplace Analytics work? A

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Why a technology business review is vital

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews

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Make the most of your cybersecurity investment

As cybersecurity incidents become more sophisticated, frequent, and intelligent, experts predict that the global market for cybersecurity products in 2020 will exceed that of last year. In fact, your company might be one of the thousands of businesses looking to

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Revolutionize healthcare with blockchain

In an era when data privacy has never been more important, blockchain has rapidly expanded into and taken over several industries, such as healthcare and pharmacological sciences. Propositions concerning blockchain-based technology are still in the process of development, but it’s

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Resolving call quality issues of internet phones

Poor call quality is not only frustrating but also detrimental to your business operations. So when deploying your Voice over Internet Protocol (VoIP) service, take a proactive approach and learn about possible call quality issues you might experience. This way,

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