Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can
Many IT professionals believe small- or medium-sized business (SMB) owners should leverage the benefits of application virtualization. Some SMB owners, however, are confused with what it can do for them. Here’s a brief guide on what you need to know.
SMBs are steadily transitioning from traditional phone services to VoIP solutions for team collaboration. Since VoIP threats don’t make headlines as often as cyberthreats like ransomware and phishing, not everyone knows how to combat them. Here are five tips to
With major improvements like Calendar.help, Outlook, and Surface Pen, you would think that Office 365 has already reached its full potential. With the Office Insider feature, you’re bound to be proven wrong as you’ll have access to new features that
Why do hackers attack? Is it for money, notoriety, or political reasons? As a business owner, you should always try and find out the motive behind an attack to help you determine whether or not you’re a target and what
A dissatisfied customer sounding off on a consumer complaint site about how unhappy they are can have serious ramifications to your company’s online reputation. It’s possible for these negative reviews to end up on the first page of your search
Diverting funds away from primary business functions to deploy and maintain IT infrastructure used to be hard for SMBs. However, with hyperconvergence making IT more affordable, it’s now unavoidable. Here’s what you need to know. What is a hyperconverged infrastructure?
Getting your practice up to code when it comes to HIPAA regulations can seem challenging upon first glance, but knowing where your IT efforts must be focused is the first step. In this article, we’ll zero in on four of
Office 365 comes with different storage and sharing options to make business owners more productive. Two of these are OneDrive and SharePoint, both of which have a long list of features and benefits. Which option is best for you? Keep
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