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The benefits of hyperconvergence

Diverting funds away from primary business functions to deploy and maintain IT infrastructure used to be hard for SMBs. However, with hyperconvergence making IT more affordable, it’s now unavoidable. Here’s what you need to know. What is a hyperconverged infrastructure?

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4 Items in Your HIPAA Compliance Checklist

Getting your practice up to code when it comes to HIPAA regulations can seem challenging upon first glance, but knowing where your IT efforts must be focused is the first step. In this article, we’ll zero in on four of

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Cloud storage 101: OneDrive vs SharePoint

Office 365 comes with different storage and sharing options to make business owners more productive. Two of these are OneDrive and SharePoint, both of which have a long list of features and benefits. Which option is best for you? Keep

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The facts about unified communications

Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits. Companies in the United States and the United Kingdom have lost a

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Beware of these social engineering tactics

The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be

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AI-based productivity coaching from O365

Office 365 has dozens of productivity-boosting tools that it can sometimes be difficult to keep up with all of them. One you may have overlooked is MyAnalytics, a machine learning-based tool to help you get more out of your employees’

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5 virtualization options for every SMB

Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of

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4 ways to avoid angry phone calls from clients

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them

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How to master Microsoft Excel

You may know how to use Microsoft Excel’s basic functions, but have you truly mastered the program? Excel has more advanced features, and here’s how you can master some of them. Pie and Sunburst Charts Everyone knows that bombarding stakeholders

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