Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits. Companies in the United States and the United Kingdom have lost a
The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be
Office 365 has dozens of productivity-boosting tools that it can sometimes be difficult to keep up with all of them. One you may have overlooked is MyAnalytics, a machine learning-based tool to help you get more out of your employees’
Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of
Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them
You may know how to use Microsoft Excel’s basic functions, but have you truly mastered the program? Excel has more advanced features, and here’s how you can master some of them. Pie and Sunburst Charts Everyone knows that bombarding stakeholders
One point five billion people check Facebook every single day. That’s a lot of potential business for companies that take the time to manage and update their profile. There are lots of ways to simplify social media engagement that don’t
Keeping your personal and professional information safe from cybercriminals is not easy. It takes constant vigilance and frequent training. There are dozens of simple tools and tips to help people with almost zero expertise stay safe online, but these five
Technology changes and evolves at the blink of an eye. A new invention this year can be obsolete the next. However, some technological advancements survive the test of time, as is sure to be the case with machine learning. It’s
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