Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts, and more. If your business isn’t already
Before some of our clients have even had a chance to wrap their heads around what virtualization is and how it works, hackers have already started attacking the new and exciting technology. By updating a virus from several years ago
When you’re planning a reunion, going back and forth with your friends is frustrating, to say the least. Imagine a similar scenario in your office. The benefits of sharing your calendar with colleagues include knowing when to hold meetings, set
Did you know that your VoIP systems are especially vulnerable to cyber attacks? When it comes to VoIP, hackers will go to great lengths to intercept messages over a network or even use denial-of-service attacks to shut yours down. To
Everyone is talking about it. By it, I mean Voice over Internet Protocol (VoIP)—a popular, cheap, and effective way to provide telephony to businesses. But you probably didn’t know that VoIP has been around since 1974, did you? The very
As cyber attacks continue to rise, businesses large and small need to stay one step ahead with IT services that keep them protected no matter what. What once were minor nuisances have now become advanced threats that can actually put
When disaster strikes, organizations need to put their business continuity plans into action and recover their IT systems as quickly as possible. Failing to do so can mean serious financial and reputational repercussions. Despite this, investments in disaster recovery are
Skype used to dominate an area of VoIP communications that serves a special function: group video calling. With apps like Snapchat, WhatsApp and, most recently, Slack nipping at its heels, it comes as no surprise that social network behemoth Facebook
Too often businesses are looking at their organizational map with “the business” and its functions on one side, and the Information Technology (IT) services on the other. The business focuses all of its planning on one side and doesn’t even think
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