Agent
The NAT and SIP Problem – Here’s How to Fix it.
Updated July 2018 When dealing with VoIP traffic on today’s networks it is inevitable that you will run across an issue involving NAT and SIP. It is helpful to understand what NAT (Network Address Translation) does before you see why this causes a problem with SIP (Session Initiation Protocol).
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Hosted PBX – The Ace Up An Agent’s Sleeve
As phone system dealers, your objective is to sell business phone systems, right? In the old days, you’d walk into a prospective client’s office, learn their needs, and craft a proposal to meet and often exceed them. You’d know what the competition was bringing to the table and you’d know how to overcome those objections.
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SIP. A Primer. What the Heck is that?
In the world of telecommunications, SIP is a buzzword used by many but often misunderstood. SIP stands for Session Initiation Protocol and is defined in RFC 3261. SIP is a signaling protocol designed to set up, tear down and modify phone calls on modern VoIP networks. To be clear, SIP is not what transports the
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VoIP Cheat Sheet – N2Net’s House Rules
In my family we play Pinochle. It’s a card game with a universal set of standard rules. Like many families who enjoy games together, we’ve adapted our game with a set of house rules that make Pinochle at the Moorman house much more enjoyable than the same game played down the street at the Winston’s.
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3 Things You Probably Didn’t Know About PBX Caller ID
Your desk phone rings. You’re in the middle of a time sensitive report and glance over to see who’s calling. The PBX caller ID number is 888-555-5565 with a caller ID name of Unknown. You chalk that one up as a telemarketer and keep typing. Five minutes later the phone rings again. This time, the
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The Broadvox Alternative
I work with a lot of agents and phone system dealers who are currently working with, or have worked with Broadvox at one time or another. It’s part and parcel of being in this industry. Broadvox is the big kid in the sandbox and rightly so. They’ve made the investments and have grown their company
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Thriving or Surviving? A Day in the Life of a Toshiba Phone Dealer
The life of a Toshiba dealer, or any system dealer, isn’t one that’s typically envied by others in the sales universe. Phone systems are expensive. They last a long time. The sales cycle can sometimes go on for months, and it’s a constant stream of prospecting. Closing, then, is what separates mediocre dealers from great
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