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From data to success: Leveraging dashboards for business growth

Businesses must not only collect data but also be able to analyze it effectively in order to make informed, data-driven decisions. This is where dashboards come into play. Dashboards serve as robust business intelligence tools that offer a visual depiction of important metrics and insights, enabling organizations to effectively monitor their performance. Let’s explore some […]

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Help Your Business Thrive With Co-Managed IT Services

Over the past few years, awareness about IT services has significantly increased. Businesses of varying sizes recognize the need for and importance of utilizing IT services to protect sensitive data, keep day-to-day operations running smoothly, increase productivity throughout various departments and stay up-to-date with the most recent technology trends. Without IT services, companies put themselves

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Your guide to dealing with distributed spam distraction

Distributed spam distraction (DSD) is a sophisticated cyberattack employed by malicious actors to steal valuable information from businesses. But unlike traditional spam, which floods inboxes with unsolicited messages, DSD takes a more covert approach. In the following sections, we will delve into the intricacies of this cyberattack, understand its mechanisms, and discuss countermeasures to combat

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Staying afloat: The importance of a business continuity plan for SMBs

As a small- or medium-sized business (SMB) owner, you understand how challenging it can be to keep your company afloat. While you may have a solid business plan, unexpected events such as natural disasters or cybersecurity threats can disrupt your operations. This is where a business continuity plan (BCP) comes in. In this article, we’ll

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Improving your business’s on-hold strategy with VoIP

For businesses, the on-hold experience can either be a missed opportunity or a chance to showcase professionalism and exceptional customer service. With Voice over Internet Protocol (VoIP) technology, enhancing the on-hold experience has become easier than ever. By implementing a few simple strategies, you can turn your clients’ waiting time into a valuable and engaging

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Microsoft Loop in Outlook and Teams: Streamlining communication and productivity

Microsoft Loop is a new tool that allows you to streamline your team’s workflows and make collaboration more efficient without switching between different apps. By using Loop in Outlook and Teams, you can keep all your conversations, files, and tasks in one place. In this article, we’ll show you how to use Microsoft Loop in

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When to use Groups, Teams, and Yammer

In the digital age, businesses and organizations have a variety of collaboration tools at their disposal. With so many options available, it can be challenging to determine which tool is best suited for specific tasks and goals. Three commonly used tools in the Microsoft ecosystem are Groups, Teams, and Yammer. While all three offer collaboration

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Transform your healthcare practice with online scheduling

As the healthcare industry continues to evolve, so do patient expectations. Aside from receiving high-quality care, patients now also expect convenient and hassle-free experiences when scheduling appointments with healthcare providers. You can easily exceed these expectations with an online scheduling system. An online scheduling system is a web-based software application that allows patients to schedule

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How to enhance your company’s BYOD security

Bring your own device (BYOD) is a trend that has grown in popularity because of the convenience it offers employees, but it also presents a serious security risk. If an employee’s personal device is not appropriately secured, it can become a potential entry point for attackers to gain access to sensitive corporate information. Therefore, it

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5 Essential steps to defend against insider threats in healthcare

Among the most pressing issues that the healthcare sector must grapple with are insider threats. To protect confidential records, financial information, and patient data, healthcare organizations must take proactive measures to safeguard their systems. Here are five essential steps your healthcare business should take to protect against insider threats. Educate Healthcare employees must be thoroughly

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