Managed Services
Local Managed IT Support
Stop worrying about technology problems and focus on growing your business. InfinIT’s managed IT services provide Northeast Ohio small and mid-sized organizations with comprehensive support that feels like having your own IT department—without the overhead costs. Our Cleveland-based team delivers proactive monitoring, advanced security, and responsive support across all your systems, preventing downtime before it happens.
Focus on Growing Your Business
Technology challenges shouldn’t distract you from what matters most — running your business. When IT issues arise, they cost you more than just money… They drain productivity, disrupt operations, and frustrate your team.
InfinIT’s Managed IT Services provide the practical, local support Cleveland and Akron businesses need. We align your technology with your business goals, delivering scalable solutions that eliminate disruptions before they impact your bottom line. Our team can manage everything from user workstations to data center operations, providing exactly the level of support your organization requires to thrive.
Benefits of Managed IT Services:
Predictable per-user
cost
Advanced security and compliance
Custom IT Strategy
Improved uptime, productivity, and efficiency
Alignment between business and IT goals
What are Managed IT Services?
Managed IT solutions are available for anyone looking to have a reliable partner to provide for daily tech support needs, aligning your organization’s IT strategy with its larger goals (becoming more productive and profitable in the process).
Your growth relies on technology that works. So, if your company struggles with endless IT problems, you’re likely suffering from many related business problems:
- Productivity losses that directly impact your bottom line
- Employee dissatisfaction and retention issues
- Cybersecurity vulnerabilities and compliance risks
- Unreliable data backup putting critical information at risk
- Performance limitations from outdated technology
- Communication breakdowns affecting customer relationships
InfinIT’s 35+ years of local expertise delivers the right level of support — whether you need complete IT management or specific services to complement your internal resources.
Managed IT Solutions: Prevention, Not Reaction
Smart Northeast Ohio businesses don’t wait for technology disasters. They prevent them. infinIT’s managed services work like preventive maintenance for your business technology… Instead of responding to emergencies, we proactively monitor, update, and optimize your systems to ensure they’re always performing at their best.
For organizations across Cleveland, Warren, Youngstown, and Akron, this approach delivers:
- Cost Control: Predictable monthly investment instead of unexpected emergency repairs
- Comprehensive Support: 24/7 monitoring and management of your entire technology infrastructure, including vendor coordination
- Enhanced Productivity: Systems that work efficiently, allowing your team to perform at their best
- Reliable Operations: Significant reduction in disruptive downtime through preventive maintenance
- Business Focus: Freedom to concentrate on your core operations while we handle the technology
- Complete Confidence: Peace of mind knowing your technology is secure, backed up, and optimized
InfinIT Premium Plus: Complete IT Management
Our most comprehensive managed IT solution gives Northeast Ohio businesses enterprise-level support with a personal touch. The Premium Plus package includes:
- 24/7/365 Proactive Monitoring – Continuous oversight of your entire network infrastructure
- Preventive Problem Resolution – Identifying and addressing potential issues before they impact your business
- Rapid Service Recovery – Expert remediation of any failing services or systems
- Enhanced Security Management – Keeping security patches and anti-virus protection current across all systems
- Ongoing System Optimization – Regular installation of patches and service packs for optimal performance
- Strategic Technology Planning – Virtual CIO services to align your IT strategy with business goals
- Comprehensive Documentation – Detailed network mapping and system documentation
- Performance Reporting – Regular insights into your technology health and security status
- Data Protection – Complete backup management and tested restoration capabilities
Managed IT Support You Can Trust
Northeast Ohio businesses trust infinIT to manage their complete technology ecosystem. Whether you need comprehensive IT management or support for specific systems, our Cleveland-based team delivers practical solutions tailored to your unique needs.
With over 35 years of experience serving organizations throughout Akron, Warren, and Youngstown, we provide the security monitoring, maintenance, and operational support that keeps your business secure and productive. Our proactive approach stops problems before they cause costly downtime, allowing you to concentrate on serving your customers instead of troubleshooting technology.
