Technology Solutions for Local Government & Municipal Entities

IT Services Designed for Public Sector Organizations

Northeast Ohio municipalities and local government entities like the City of Hubbard face unique technology challenges while serving the public interest. Your organization requires secure, reliable systems that protect sensitive citizen data, maintain operational continuity for essential services, and demonstrate responsible stewardship of taxpayer resources.

InfinIT has supported Northeast Ohio’s public sector for over 35 years, developing specialized expertise in the distinctive technology needs of local government. We understand the complex balance between budget constraints, transparency requirements, and the critical nature of the services you provide to your community.

Our team delivers practical technology solutions that address these public sector challenges while conforming to municipal procurement requirements. We help you modernize legacy systems, implement appropriate security controls, and enhance citizen service delivery. We do this all while thoroughly providing the documentation and accountability expected of government technology investments.

Outsourcing IT Support
IT Solutions

Addressing Critical Technology Challenges for Local Government

Municipal and local government organizations throughout Northeast Ohio trust infinIT to solve their most pressing technology challenges:

Budget Constraints: We help you maximize technology investments through strategic planning, multi-year roadmaps, and right-sized solutions that deliver value without unnecessary expenses while meeting procurement requirements.

Citizen Data Protection: Our security solutions safeguard sensitive resident information. From utility billing details to property records, tax information, and emergency service data, we go out of our way to protect both privacy and public trust.

Business Continuity: We implement dependable systems that make sure all necessary municipal services remain operational during emergencies, including police and fire communications, water management and public works functions.

Transparency Requirements: Our document management and security solutions help you balance public records access with appropriate protections for sensitive information, supporting both transparency and compliance.

Technology Modernization: We guide the transition from legacy systems to modern platforms that enhance service delivery while maintaining historical data integrity and minimizing disruption to essential operations.

Interdepartmental Coordination: Our networking and communication solutions connect disparate municipal departments and facilities while maintaining proper security boundaries between different operational areas.

Specialized IT Services for Local Government & Municipal Entities

InfinIT provides comprehensive technology solutions designed specifically for Northeast Ohio public sector organizations:

VoIP

Our VoIP solutions ensure dependable communication between government offices and with the citizens you serve. Featuring call routing options ideal for municipalities with multiple departments and service locations.
Two IT team employees discussing work and looking at a computer

SD WAN

For municipalities with multiple facilities, our SD-WAN creates a secure network connecting administration buildings, service departments, and public safety locations. Staff access consistent systems while maintaining security boundaries.

Internet

Dependable connectivity supports essential government operations, citizen service portals, and interdepartmental coordination. We deliver appropriate bandwidth with the reliability required for critical public services.

Data Center

Our data center provides stable hosting for municipal systems and citizen data. Your government services remain operational with proper redundancy while meeting public sector compliance requirements.

Cybersecurity

Local governments face increasing cybersecurity threats while managing sensitive citizen information. We protect municipal systems from attacks while meeting public sector compliance requirements.

Cloud Solutions

Modernize your operations with cloud platforms configured for government needs. We implement secure solutions for document management, permitting systems, and citizen service delivery.

Meeting Public Sector Compliance Requirements

Municipal and local government organizations operate under specific regulatory frameworks that impact technology decisions. InfinIT helps Northeast Ohio public sector entities navigate these requirements while maintaining operational efficiency:

Public Records Laws: Our solutions address Ohio public records requirements, implementing appropriate document management systems that balance transparency with necessary security controls for sensitive information.

Criminal Justice Information: For municipalities with police departments, we implement CJIS-compliant systems that protect law enforcement data while enabling efficient interdepartmental information sharing when appropriate.

Payment Card Security: Our security measures help municipal utility billing and fee collection systems meet PCI requirements, protecting citizen payment information while providing convenient service options.

Accessibility Standards: We design citizen-facing systems with proper accommodations, helping your municipality meet ADA and accessibility requirements for public-facing technology.

Our team stays current with the most up-to-date compliance requirements affecting local government, so your technology remains aligned with regulatory expectations while supporting efficient public service delivery.

Outsourcing IT Support

Customized Support Options for Public Sector Organizations

InfinIT recognizes that government entities have diverse technology needs and internal resources. We offer flexible engagement models that give exactly the level of support your Northeast Ohio organization requires:

Managed IT

Complete IT support for municipalities without dedicated technical staff. We handle all tech needs at a predictable cost that lines up with public sector budgets.

Co-Managed IT

For municipalities with limited internal IT resources, we provide specialized expertise that complements your capabilities. We can manage specific technical areas or provide support for after-hours emergency response.

Service Based

Engage InfinIT for specific services while maintaining other aspects internally. Our contracts comply with municipal procurement requirements while providing flexible support to fit with your organization’s structure.

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