Technology Solutions That Amplify Your Mission

IT Services Designed for Non-Profit & Community Organizations

Northeast Ohio non-profits and community organizations like YMCAs and Community Action Councils face unique technology challenges while operating under strict budget constraints. Your mission demands reliable technology that protects sensitive constituent data and extends your community impact (without diverting precious resources from your core services).

InfinIT has supported the Northeast Ohio non-profit community for over 35 years, developing specialized expertise in the distinctive technology needs of mission-driven organizations. We understand that every dollar saved on IT infrastructure represents additional resources for your community programs, and that your technology must scale efficiently during both funding fluctuations and periods of growth.

Our team delivers practical, cost-effective technology solutions specifically for non-profits and community organizations. We help you leverage discounted and donated technology resources while implementing systems that enhance operational efficiency, protect sensitive data, and support your staff’s important work throughout the communities you serve.

A volunteer serving by packing food at a Northeast Ohio community organization.
Staff members packing boxes to donate at a Northeast Ohio YMCA event.

Addressing Critical Technology Challenges for Non-Profit Organizations

Non-profits and community organizations throughout Cleveland, Akron, Warren, and Youngstown trust infinIT to solve their most pressing technology challenges:

Budget Constraints: We help you maximize technology investments through strategic planning, donated software programs, refurbished equipment options, and right-sized solutions that deliver value without unnecessary expenses.

Constituent Data Protection: Our security solutions safeguard sensitive information about the community members you serve, from personal identification details to financial assistance records and health information.

Grant Management: We implement secure systems that support complex reporting requirements, maintain appropriate documentation, and make sure your technology meets specific grant compliance standards.

Remote Services Delivery: Our connectivity and collaboration solutions enable your staff to serve constituents effectively whether in the office, at community locations, or working remotely during challenging times.

Technology Gaps: We help bridge the digital divide within your organization through user-friendly systems, effective training, and support services designed for staff with varying technical experience.

Volunteer Management: Our secure portal solutions and communication tools help you coordinate volunteer activities, track contributions, and maintain appropriate access controls for temporary team members.

Specialized IT Services for Non-Profit & Community Organizations

InfinIT provides cost-effective technology solutions designed for Northeast Ohio non-profits and community organizations:

VoIP

Our VoIP solutions ensure anyone can reach your services without frustrating connection issues. Featuring call routing options perfect for organizations with multiple program locations and remote staff.
Two IT team employees discussing work and looking at a computer

SD WAN

Our SD-WAN solutions create a secure, reliable network that can connect multiple facilities. Staff access consistent systems while all constituent data remains protected.

Internet

Reliable connectivity supports your community outreach efforts, online program delivery, and administrative functions. We offer bandwidth options based on your needs and budget constraints.

Data Center

Our secure data center provides reliable hosting for management systems and program databases. Your mission data remains protected and accessible to authorized staff while meeting compliance requirements.

Cybersecurity

You manage sensitive constituent information that needs protection despite limited security budgets. Our solutions safeguard your data while meeting grant requirements and compliance standards.

Cloud Solutions

Access your applications from anywhere with our cloud services. We help implement donated Microsoft 365 systems and other cloud platforms with strong security controls.

Meeting Non-Profit Compliance & Grant Requirements

Non-profit and community organizations operate under various compliance frameworks based on their funding sources and services provided. InfinIT helps Northeast Ohio organizations navigate these requirements while maximizing operational efficiency:

Government Grants: Our solutions address federal and state technology requirements for grant recipients, including data security standards, reporting capabilities, and documentation retention. This helps your organization maintain compliance while focusing on your mission.

Healthcare Services: For organizations providing community health services, we implement HIPAA-compliant systems that protect client health information while supporting efficient service delivery and reporting.

Financial Assistance Programs: Our security and data management solutions help organizations that handle financial information meet appropriate compliance standards for protecting constituent financial data.

Youth Programs: We design systems with appropriate safeguards for organizations serving children and youth, implementing necessary protections for sensitive information about minors while enabling effective program delivery.

Our team stays current with developing compliance requirements affecting community organizations, so your technology remains aligned with funder expectations while supporting your core mission activities.

An InfinIT consultant reviewing technology compliance requirements with program directors at a Northeast Ohio Community Action Council.

Customized Support Options for Resource-Conscious Organizations

InfinIT recognizes that non-profits and community organizations have diverse technology needs and internal resources. We offer flexible engagement models that provide exactly the level of support your Northeast Ohio organization requires:

Managed IT

Our managed services offer complete IT support for organizations without technical staff. We handle all tech needs at a predictable monthly cost that respects your budget constraints.

Co-Managed IT

In the face of limited internal IT resources, we bring supplemental expertise that complements your capabilities. We can handle specific technical areas or provide backup support during staff transitions.

Service Based

Engage InfinIT for specific services while managing other aspects internally or through volunteers. We offer flexible options that fit with your unique structure and funding model.

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