Author name: Megan Augustine

What is SIP Certification and Why Should You Care About it?

When it comes to the abundant use of acronyms, the military is probably the only sector which surpasses the technology industry. The acronym we’ll be discussing today is SIP. SIP’s formal name is Session Initiated Protocol, but before we get too far ahead of ourselves, we need to back up and cover a few basics.

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Is Your Business Internet Service a Ford Fiesta or a Lamborghini?

Just as there’s a car for every driver, there’s an internet service plan for every business. Some businesses find they do just fine at the no-frills end of the spectrum, driving an economical plan with reasonable speed and capacity, like a Ford Fiesta. Other data-intensive or media-intensive businesses require a fully-featured, ultra-fast connection–the Lamborghini of

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3 Amazing Calling Features Every Northeast Ohio Business Needs

Today there are many unique calling features and add-on’s available for Northeast Ohio businesses phone plans. Some are as basic, such as incoming and outgoing calls and conference calling.  But, if you desire more flexibility when it comes to running your business, there are several key options you should consider.

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4 Helpful Tips to Find the Best Business Phone Service in Cleveland

With so many different options for Northeast Ohio business phone services, choosing the right one can be confusing. Below are different components of a business phone service system that you should know. Between PBX and SIP Trunks, from Virtual PRI to Disaster Recovery, this post will give you some clarity on what these terms mean

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Northeast Ohio Businesses Telecommunications Disaster Recovery Plan

Telecommunications Disaster Recovery Plans allow your business to remain open even when the doors are shut due to an unforeseen disaster or event. If you operate a business in Ohio, you may be susceptible to snow or flooding, so it’s important to plan for what you will do if your building, plant or store is

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Business Class Broadband or Dedicated Access? What’s the Difference?

Bandwidth has become the heart and soul of business internet. And where it is essential that every business have great internet access, not all business internet is created equally. The two main categories to know are Business Class Broadband and Dedicated Access. It is important to have enough bandwidth for a company to have strong

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