Business Phone System

A business professional using a VoIP phone system in an office for business communication.

How to Choose the Best Business VoIP Provider in Northeast Ohio

(Tech) Business Continuity, (Tech) Business Value, business internet, Business Phone System, Business Value, Quality of Service, Voice over IP, VoIP, VoIP, VoIP General /

Choose the best business VoIP provider in Northeast Ohio. See what matters beyond price, such as infrastructure, support, and call quality that actually works. In this Article: Shopping for business VoIP services can feel like choosing between dozens of nearly identical options. Every provider promises crystal-clear calls, unlimited features, and unbeatable prices. Then you sign […]

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The 4 biggest mistakes when choosing a business phone system

Leave a Comment / Business Phone System, HPBX, Premise-based PBX, Voice over IP /

Choosing a business phone system can be daunting, especially for non-technical people. Why? Because business phone systems are big ticket items that typically only need replacing or upgrading every ten to fifteen years. Oftentimes, the phone system outlasts the people who originally had it installed.

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Why HBPX is the Ideal Business Phone System for Startups

Leave a Comment / Business Phone System, hosted PBX, HPBX /

In the world of serial entrepreneurs, incubators, and venture capitalists everyone is looking for a competitive advantage to put their company on the “bleeding edge.” To achieve this, we propose that startups closely inspect an aspect of their company that is too often overlooked: the phone system. A hosted phone system, or hosted PBX (HPBX)

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Your Personal Automated Assisant, the IVR

Leave a Comment / Business Phone System, ivr /

If you’re confused about what an IVR is, you are probably more familiar with it than you realize. An interactive voice response, commonly abbreviated as IVR, allows your customers to communicate with your business using a telephone’s keypad. An automated attendant collects input, processes it, and can effectively route phone calls. You may have experinced an IVR when dialing

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4 Helpful Tips to Find the Best Business Phone Service in Cleveland

Leave a Comment / Business Phone System /

With so many different options for Northeast Ohio business phone services, choosing the right one can be confusing. Below are different components of a business phone service system that you should know. Between PBX and SIP Trunks, from Virtual PRI to Disaster Recovery, this post will give you some clarity on what these terms mean

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How Managed Service Providers are Leveraging SD-WAN

Leave a Comment / Business Phone System, Internet Access, MSP, SD-WAN /

“Every success story is a tale of constant adaption, revision and change.” – Richard Branson The days of Managed Service Providers updating PC’s, servers, and running backups are long gone. The cloud has changed the way businesses are using the Internet. VoIP is a mainstream technology. Printers, scanners, and copiers are now smart devices on

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