As a VoIP provider, we hear all sorts of different concerns from MSPs and clients on a variety of issues. While we tend to focus on service-related issues it doesn’t mean other issues don’t come up. In fact, we field quite a few questions and concerns around VoIP phones and problems with the physical handset. […]
Why VoIP Phones Have More Problems Than Traditional Phones Read More »
It seems like an obvious statement; internet makes or breaks VoIP, but it’s still the most common reason for VoIP issues in Corporate America today.
Internet Makes or Breaks VoIP Read More »
Business continuity and disaster recovery have been hot-button issues for years, but primarily around data. Companies have long incorporated disaster recovery programs and processes for their servers and PC’s, but few had incorporated voice as part of their disaster recovery planning.
How Does Business Continuity Work With VoIP? Read More »
Talk to any owner of a Managed Service Provider business about Voice over IP (VoIP) and you’ll hear a horror story or two. We’ve certainly heard our share.
Why MSPs Love PDIA for VoIP Read More »
Phone systems and services were once large capital expenses married to expensive monthly service. The system dealer would take their pound of flesh in the beginning, and the phone company took theirs every month following.
How Businesses are Economizing with VoIP and Dedicated Internet Access Read More »
As traditional phone systems continue aging, we’re seeing more and more of our clients struggle to keep them chugging along. We often witness clients sourcing replacement parts for their old phone systems from eBay and other sites like Craigslist.
Is Your Phone System “Repair by eBay?” Read More »
As we discussed in our white paper, “Unified Communications and Mobility,” VoIP is at the heart of how mobility is impacted in corporate America.
How VoIP is Impacting Business Mobility Read More »
One of the greatest struggles facing IT Managers in all industries is how to manage and control mobile devices within their organization. Managers want to control how employees use and manage their mobile devices, but for most, it’s easier said than done.
Mobility Migration in Professional Services Read More »
You may be aware that the United States’ net neutrality rules, which went into effect in 2015, were repealed by the U.S. Federal Communications Commission (FCC) last month.
Net Neutrality Decision from an Independent ITSP’s* Perspective Read More »
As technology advances and professional services firms invest in that technology, the question must be asked – “How will this provide greater value to our clients?” All too often, especially as it relates to technology, businesses adopt a technology because it’s the new, cool, latest thing. They may also feel like they have to in
VoIP Enabling Greater Value to Clients in Professional Services Read More »
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