Business Continuity

What Every Cleveland Business Owner Needs to Know About SOC 2 Compliance

Leave a Comment / Business Continuity, Cyber security, Quality of Service, Security, Security /

You’re expected to be up-to-date with SOC 2 compliance. See how successful Northeast Ohio businesses navigate security requirements without panic or confusion. Your biggest client just asked if you’re SOC 2 compliant, requesting you send documentation over. You have 48 hours to respond, and that response could determine whether you keep a $200K annual contract […]

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Why Your Cloud Provider Choice Makes or Breaks Your Business Success

Leave a Comment / (Tech) Business Continuity, (Tech) Business Value, Business Continuity, cloud, cloud-based voice /

Why Northeast Ohio businesses need cloud providers who can understand local compliance, offer rapid response, and deliver reliable, enterprise-grade storage. When your cloud storage suddenly becomes inaccessible during your biggest client presentation, the real issue isn’t bandwidth or connectivity. When your remote team can’t collaborate because the shared drive keeps timing out, you’re not dealing

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Why Smart Businesses Never Buy the Cheapest IT Solution

Leave a Comment / (Tech) Business Continuity, (Tech) Business Value, Blog, Business Continuity, Business Value /

Cheap IT solutions always end up becoming expensive mistakes… See why Northeast Ohio businesses choose quality technology partners over bargain providers. You get three IT quotes. One costs twice as much as the others. Your first instinct? Choose the cheapest option and congratulate yourself on saving money. Six months later, you’re paying emergency repair bills

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The True Cost of That “Minor” IT Issue You Keep Ignoring

(Tech) Business Continuity, (Tech) Productivity, Business Continuity, Security /

That slow computer and temperamental printer cost more than you think. See how local businesses stop tolerating IT productivity drains and start getting ahead. You know exactly what we’re talking about. That one computer that runs slower than the others. The printer that needs to be restarted every morning. The email system that occasionally doesn’t

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Why Your Cybersecurity Strategy Can’t Be “Hope Nothing Bad Happens”

Business Continuity, Security /

Stop relying on wishful thinking for cybersecurity protection. See how Northeast Ohio businesses build real defense strategies against serious cyber threats. Be honest. What’s your current cybersecurity plan? If your answer involves crossing your fingers and hoping cybercriminals target someone else, you’re not alone. Thousands of Northeast Ohio businesses operate with this exact strategy every

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What to Do When Your IT Person Quits (And You Have No Backup Plan)

(Tech) Business Continuity, (Tech) Business Value, Business Continuity /

Your IT person just quit and you have no backup plan. See how Northeast Ohio businesses handle this crisis and build better technology support for the future. It’s every business owner’s nightmare scenario. Your IT person walks into your office on a Tuesday morning and gives their two weeks’ notice. Suddenly, you’re staring at a

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Ransomware is Back with a Vengeance

Leave a Comment / (Tech) Business Continuity, (Tech) Business Value, (Tech) Security, Business Continuity, Business Value, Security, Security – News and General /

By: Mark Richmond, President/CEO of Micro Doctor IT Ransomware is a virus that encrypts the files on a computer and any network shared drives attached to that PC. Businesses are being hit with ransomware at an alarming pace. Once those files are encrypted there are 2 options: pay the ransom (averaging $1500.00 in Bitcoins) or

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BCP tactics to keep your business running

Leave a Comment / Business Continuity /

It’s a fact of life. Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some key business continuity strategies that organizations across the globe rely on to keep their doors open. Backup your data, applications

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