Author name: infinIT

cybersecurity questions and answers

Cybersecurity Buyer Questions, Answered Honestly

The questions Northeast Ohio businesses should ask before hiring a cybersecurity provider, answered plainly by infinIT’s security team. Choosing a cybersecurity provider is not a decision to make on a sales pitch alone. It’s worth asking a number of questions before you proceed, and we hear a lot of those questions at infinIT. We’ve got […]

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assessing a price comparison

What Drives Managed IT Service Costs? A Buyer’s Guide for Northeast Ohio Businesses

Confused by managed IT pricing? See how MSPs typically structure per-user rates, tiers, and add-ons industry-wide, plus what to ask before you sign anything. Ask five managed IT providers what they charge. You’ll likely get five different answers and five different ways of explaining those answers. The reason? Managed IT pricing varies widely, based on:

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managed IT solution options

Managed IT vs. In-House vs. Co-Managed IT: An Honest Comparison

Comparing managed IT, in-house IT, and co-managed IT? See the honest cost, coverage, and risk trade-offs before you decide. Managed IT, in-house IT, and co-managed IT solve the same problem in three different ways. They each keep your technology running, secure, and ready to support the business. The right choice for how to do this

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Why API Key Management Belongs in Your Cybersecurity Services Strategy

Forgotten API keys and integrations act like unmonitored employee accounts. Learn how an API lifecycle policy and cybersecurity services address this risk. Most businesses have a handful of API keys and third-party integrations nobody remembers setting up. This may include a marketing tool that pulls data from your CRM, a script an old vendor built

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Cloud, Data Center, or Both? Choosing the Right Fit for Your Business

Should businesses use data centers or cloud for storage? For most Northeast Ohio businesses, the answer is a mix of both. Which workloads belong in each though? Business owners in Cleveland and Warren often ask us if they should move everything to the cloud or just hang onto their own servers. Framed that way, it’s

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ransomware attack computer screen warning

Ransomware Hit a Small Business Near You. Here’s What They Wish They’d Done.

Ransomware hits small businesses every day, though most cases never go public. Here’s what Northeast Ohio businesses should do to prepare before it happens. It doesn’t make the news. There’s no press conference. The owner just shows up one morning, opens their computer, and sees a message demanding payment to get their files back. Ransomware

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nonprofit office team working computers

How Nonprofits Can Stretch Their IT Dollar Without Sacrificing Security

Nonprofit IT budgets are tight, but security can’t wait. Here’s how to build a more secure and reliable IT environment without overspending on your overhead. Nonprofits are expected to do more with less. That’s just the reality of how most organizations operate. When doing more with less extends to IT though, it creates a problem.

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business contract being reviewed at desk

What Should a Managed IT Services Agreement Include?

Not all managed IT contracts cover the same things. Learn what to look for in your next agreement, and what missing terms could still cost your business later. You get two quotes for managed IT services. One is noticeably cheaper than the other. You’re tempted to go with the lower number, but something feels off.

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business merger handshake office

The Hidden IT Risks of Merging Two Companies

Mergers create IT complexity most businesses don’t anticipate. Learn what to address before the deal closes and how to integrate environments without downtime.  Two companies agree to merge. Leadership is focused on deal terms, client retention, and org charts. IT is an afterthought. Then day one arrives. You now have two separate networks, two sets

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