The first step to answering this question is determining whether a particular customer is satisfied with their service. To do that, without asking your customer, check the following: How much time have you spent on support with this client? If you’re spending an unreasonable amount of time providing support to your client, it might be […]
Is Your Customer’s Connection to the Internet the Wrong One? Read More »
When it comes to IP phone systems, Managed Service Providers are missing opportunities to increase value to their clients in a variety of ways. The Issue IP phone systems are replacing traditional systems for a variety of reasons. The primary of which is feature sets. IP systems provide a much richer set of features
What MSPs are Missing When it Comes to Premise-Based IP Phone Systems Read More »
As a Voice over IP provider, one of the most common questions we hear is, “What kind of call quality can we expect with VoIP?” While it may seem a simple enough question (and a good one to ask), the answer is “it depends”. There are several factors which contribute to the quality of a
VoIP Quality of Service Over Metro Ethernet Read More »
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