Offering the Right Service Options All Comes Down to the Provider In the old days, the phone company handled voice and the ISP handled data. Nowadays with the proliferation of Voice over IP, traditional PBX systems are becoming obsolete. The internet is also being used for a lot more than just surfing the web. With […]
What Every MSP Should Know About Voice and Data Providers Read More »
The first step to answering this question is determining whether a particular customer is satisfied with their service. To do that, without asking your customer, check the following: How much time have you spent on support with this client? If you’re spending an unreasonable amount of time providing support to your client, it might be
Is Your Customer’s Connection to the Internet the Wrong One? Read More »
When it comes to IP phone systems, Managed Service Providers are missing opportunities to increase value to their clients in a variety of ways. The Issue IP phone systems are replacing traditional systems for a variety of reasons. The primary of which is feature sets. IP systems provide a much richer set of features
What MSPs are Missing When it Comes to Premise-Based IP Phone Systems Read More »
As a Voice over IP provider, one of the most common questions we hear is, “What kind of call quality can we expect with VoIP?” While it may seem a simple enough question (and a good one to ask), the answer is “it depends”. There are several factors which contribute to the quality of a
VoIP Quality of Service Over Metro Ethernet Read More »
