(Tech) Business Continuity

A services checklist showing Chief Information Officer strategic planning for Northeast Ohio businesses.

Do You Need a Virtual CIO? Moving From “Fix It” to “Plan It”

Stop reacting to IT problems and start planning strategically. See how virtual CIO services help Northeast Ohio businesses line up their technology for growth. In this Article: Your business is growing. Your technology needs are becoming more complex. And you’re still making IT decisions the same way you did five years ago, reacting to problems […]

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Why Smart Businesses Never Buy the Cheapest IT Solution

Why Do Quotes for the “Same” IT Service Look So Different? When two Cleveland-area business owners compare quotes for managed IT services, the numbers rarely match. One proposal might come in at $1,800 a month. Another, for what looks like the same list of services, comes in at $4,200. That pricing difference can feel confusing,

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What to Do When Your IT Person Quits (And You Have No Backup Plan)

Your IT person just quit and you have no backup plan. See how Northeast Ohio businesses handle this crisis and build better technology support for the future. It’s every business owner’s nightmare scenario. Your IT person walks into your office on a Tuesday morning and gives their two weeks’ notice. Suddenly, you’re staring at a

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The Secret Weapon Against Ransomware

According to Systematic, 2016 has been designated as the ‘Year of Ransomware’ due to the enormous growth in ransom thieving. With no sign of this stopping anytime soon, companies must look at how to protect their most valuable asset, their data. Until now, Ransomware has seen an increase of 500% from the previous year. With

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Ransomware is Back with a Vengeance

By: Mark Richmond, President/CEO of Micro Doctor IT Ransomware is a virus that encrypts the files on a computer and any network shared drives attached to that PC. Businesses are being hit with ransomware at an alarming pace. Once those files are encrypted there are 2 options: pay the ransom (averaging $1500.00 in Bitcoins) or

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