telecom

The Hidden Cost of Cheap Internet and Phone Service

Basic internet and phone service limit business growth. See how Northeast Ohio companies use VoIP, dedicated internet, and SD-WAN to get a competitive edge. Your internet works. Your phones ring. Everything seems fine… until it isn’t. First, your company discovers that “basic” internet can’t handle the high quality video training you’re trying to watch without […]

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The Telecom Vultures and What Every MSP Should Guard Against

 Not too long ago, the telecom world was divided up nicely. Everyone had their place and played their role. The phone system manufacturer made premise-based hardware business phone systems. Carriers ran lines into those systems and billed the customer directly. ISP’s handled internet access, and Managed Service Providers handled the LAN. Even the copier folks

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What MSPs are Missing When it Comes to Premise-Based IP Phone Systems

  When it comes to IP phone systems, Managed Service Providers are missing opportunities to increase value to their clients in a variety of ways. The Issue IP phone systems are replacing traditional systems for a variety of reasons. The primary of which is feature sets. IP systems provide a much richer set of features

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