Picture this: you’re in the middle of an important video call, and suddenly your connection drops. You’re not alone if this sounds familiar. Many office workers face the frustration of Wi-Fi dead zones, those pesky areas where internet signals just can’t seem to reach. These dead spots can throw a wrench in productivity, especially in […]
Troubleshooting Wi-Fi Dead Zones in Your Office Space Read More »
As more and more services migrate to the cloud, so does the need for increased bandwidth. While still viewed as a relatively commoditized service, the speed and quality can (and do) vary by provider. Understanding how your internet bandwidth is provided will not only help you make better buying decisions, but will also help educate
Business Class Broadband Versus Dedicated Access Read More »
What are the most important factors when it comes to choosing a new facility for your new or growing business? The most obvious answer is probably location, layout, square footage and mortgage/purchase price. Some would argue that having the correct logistics in place along with proper fixtures are principal concerns. You might also suggest that
Understanding How VoIP Works is Essential in Choosing Your New Office Read More »
Just as there’s a car for every driver, there’s an internet service plan for every business. Some businesses find they do just fine at the no-frills end of the spectrum, driving an economical plan with reasonable speed and capacity, like a Ford Fiesta. Other data-intensive or media-intensive businesses require a fully-featured, ultra-fast connection–the Lamborghini of
Is Your Business Internet Service a Ford Fiesta or a Lamborghini? Read More »
“Every success story is a tale of constant adaption, revision and change.” – Richard Branson The days of Managed Service Providers updating PC’s, servers, and running backups are long gone. The cloud has changed the way businesses are using the Internet. VoIP is a mainstream technology. Printers, scanners, and copiers are now smart devices on
How Managed Service Providers are Leveraging SD-WAN Read More »
As the Voice over IP experts here in Cleveland, we know a thing or two about deploying VoIP, whether it be on a dedicated circuit, MPLS network, or broadband connection. Now with the splash SD-WAN is making, we’ve been getting a lot of questions about how VoIP is (or will be) provisioned over SD-WAN. First,
VoIP Over SD-WAN – What to Expect Read More »
Offering the Right Service Options All Comes Down to the Provider In the old days, the phone company handled voice and the ISP handled data. Nowadays with the proliferation of Voice over IP, traditional PBX systems are becoming obsolete. The internet is also being used for a lot more than just surfing the web. With
What Every MSP Should Know About Voice and Data Providers Read More »
The first step to answering this question is determining whether a particular customer is satisfied with their service. To do that, without asking your customer, check the following: How much time have you spent on support with this client? If you’re spending an unreasonable amount of time providing support to your client, it might be
Is Your Customer’s Connection to the Internet the Wrong One? Read More »
Not too long ago, the telecom world was divided up nicely. Everyone had their place and played their role. The phone system manufacturer made premise-based hardware business phone systems. Carriers ran lines into those systems and billed the customer directly. ISP’s handled internet access, and Managed Service Providers handled the LAN. Even the copier folks
The Telecom Vultures and What Every MSP Should Guard Against Read More »
SD-Wan (software-defined wide area network), is a relatively new WAN technology. Until now, businesses have relied on private WAN architectures like MPLS to support their remote sites. The idea being that their remote users should have the same application experience as those directly connected to the corporate LAN. Until now, companies would have to run
Why All The Buzz About SD-WAN? Read More »
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